Shipping Policy

General Shipping Time

We typically dispatch packages within 2 business days. For most countries and regions, we offer shipping via DPD, EMS, UPS, USPS, and FedEx with a delivery time ranging from 8 to 15 business days.

Shipping Fee

Free shipping is available on orders over $28.99. Please note that some remote areas may incur additional shipping charges. Additionally, express shipping may experience delays at customs. We appreciate your understanding and patience.

The shipping time for free shipping is listed below:

  • North America: 7-9 business days depending on the delivery address.
  • Europe: 8-12 business days with possible customs delay.
  • Southeast Asia: 5-7 business days.
  • Other Countries: 8-15 business days.

Usually, we provide international shipping and take responsibility for export and import customs taxes.

During major promotions like Black Friday, Christmas, and other events, deliveries may experience delays. For more information, please feel free to contact our customer service. Once again, we sincerely apologize for any inconvenience caused. Thank you for your continued love and support for IMILAB.